At the Teller Line: Meet the Newer Faces of MCU

You may have noticed a few newer faces around MCU lately. Some are brand-new to the credit union, while others have taken on new roles along the way. We thought it was time to introduce them properly.

We asked Emrah, Miley, Michael, and Matt a few questions to help you get to know the people behind the names—and, of course, to uncover a few things you probably wouldn’t learn just by making a deposit or cashing a check.

Meet Emrah | Member Solutions Specialist

Languages: English • Turkish
Likes: Gym • Golf • Gaming • Traveling
Bucket List: A trip to Japan
Could talk about: Cars. A lot

Originally from Turkey, Emrah joined MCU last year as our Collections Officer. His position has since evolved into Member Solutions Specialist, where he supports both the teller and lending teams while continuing to handle collections. This fall, Emrah will also complete his training to become a Credit Union Certified Financial Counselor.

With such a dynamic and varied role, his days can look pretty different from one to the next, which is exactly how he likes it. One of his favorite things about his new position is being able to help members in a variety of ways. He hopes to use his role to help members find solutions that work for their individual situations.

Outside of work, Emrah is a serious car enthusiast. If you’re interested in cars, there’s a good chance you’ve found a conversation partner. He’s also an avid traveler who enjoys trying new foods and experiencing new places. Japan is high on his list of places to visit next.

Meet Miley | Member Service Representative

Languages: English • Spanish
Likes: Twilight • Astrology • Hot Fries
On her bucket list: Skydiving
Future goal: Law

Originally from Marshall, Miley came to MCU after working as a Member Service Representative at Avestar Credit Union. She has enjoyed getting to know members and helping make their experience at MCU a comfortable one. As a native Spanish speaker, she has also become a valuable resource for our Spanish-speaking members.

Miley is a real go-getter. Even though she’s only a high school senior, she has already completed her high school requirements and is completing her senior year at MATC. Looking toward a future in law, Miley understands the importance of a consistent study routine. And hers often includes one of her go-to snacks: Hot Fries.

She balances work and school with her love of astrology, hanging out with friends and talking all things Twilight.

Meet Michael| Member Service Representative

Studying: Finance at UW-Madison
Likes: Golf • Goldfish crackers
Bucket List: Italy
Future Goal: Certified Financial Planner

Michael is finishing his finance degree at UW-Madison and has his sights set on becoming a Certified Financial Planner. He joined MCU to get real-world experience in the financial field and learn more about the work he hopes to make a career.

For Michael, working at MCU is a chance to take what he’s learning in the classroom and see how it plays out in the real world. He enjoys working with members and getting a closer look at the many different ways people approach their finances.

When he’s not at MCU or in class, Michael is usually happiest on the golf course. And when it’s time to hit the books, Goldfish crackers are his study snack of choice.

Someday, he’d like to trade the textbooks for a passport and make his way to Italy, which is high on his bucket list.

Meet Matt | Member Service Representative

Studying: Computer Science at UW-Madison
Likes: Basketball •  Burrito bowls
Hidden talent: Can solve a Rubik’s Cube in under a minute
Bucket List: Mexico

A Whitewater native, Matt came to MCU while looking for a way to become more involved in the Madison community. He found that at MCU, where he’s enjoyed getting to know members and being part of a team that makes people feel welcome.

For Matt, a good member experience is about more than simply getting a transaction done. He likes the opportunity to have genuine interactions with members and build connections along the way.

When he’s not at MCU or studying computer science at UW-Madison, Matt is usually following sports. His mom is the head coach of the UW-Whitewater women’s basketball team, so basketball has always been a big part of his life, but he’s also a fan of football and baseball. And be careful challenging him to a Rubik’s Cube showdown—he can solve one in under a minute.

We hope you’ve enjoyed getting to know a few of the newer faces who help make MCU feel like MCU. Be sure to say hi the next time you see them around the branch!