New Debit Cards Coming Soon

Madison Credit Union is getting new debit cards!

We’re excited to announce an upgrade to our debit card program! As part of our ongoing commitment to improving your banking experience, we’re switching to a new debit card provider—bringing you enhanced features, stronger security, and a touch of local flair.

What’s New?

Tap-to-Pay – Enjoy the safety and speed of contactless payments anywhere you see the contactless symbol.

     Mobile Wallet Ready – Add your debit card to Apple Pay, Google Pay, or Samsung Wallet for seamless, secure payments—no need to pull out your card!

      Enhanced Fraud Protection – Industry-leading, 24/7 security monitoring and a new fraud alert system will notify you via text, call, or email if suspicious activity is detected.

     Local Flair – Choose from two new card designs, each featuring an iconic Madison landmark.

In addition to these great features, we’re introducing instant issue debit cards! Need a replacement or a new card? No more waiting 7-10 days—stop by a branch and get one on the spot.

How to Prepare

1. Pick Your Preferred Card Design by April 11, 2025
   • Capitol at Sunset – No action needed; you’ll receive this by default.
   • Monona Terrace – Call us at (608) 266-4750 or complete this form to request this design.
2. Watch For Your New Card
   • Cards will arrive in a plain, white envelope—keep an eye out!
   • Have a new address or phone number? Let us know ASAP to avoid delays!
3. Start Using Your New Card on May 14, 2025
   • Activate your new card anytime after it arrives and set your PIN by calling (855) 726-4885.
   • You can begin using your new card on May 14th.
   • Your current debit card will work through May 13, 2025. Your current card will no longer work after May 13th.
4. Update Your Recurring Payments
   • If you use your debit card for recurring payments (internet, insurance, phone, gym, etc.), be sure to update your card details to avoid service interruptions. Use our transaction checklist to stay organized!

We know that any change can come with some adjustments, but we’re confident that these new features will enhance your experience. If you have any questions, please don’t hesitate to call or email us—we’re happy to help!

Thank you for being a valued member of Madison Credit Union!